Keep one record per parent, with every report, its date, the lab, and the reference ranges, and share access only with the people who need it. Get their consent, note who uploaded what, and carry a one-page summary to appointments. Doctano keeps each person's timeline separate.
Most caregiver record problems are not technical. They are about who is allowed to see what, and which of several folders is current.
Start with consent
Ask your parent what they want shared, with whom, and for what. A parent who can make their own decisions should make them, including the decision to share a profile. If they cannot, follow local rules and ask the treating clinician who may act for them. Doctano does not decide capacity or consent.
One record per person
Never keep two parents in one folder or one profile. Values become ambiguous, reports get uploaded to the wrong timeline, and a question about one person takes twice as long to answer. Create a separate profile for each parent, with the correct name and date of birth.
What to collect
- Lab reports, with the collection date and the lab.
- The current medicine list, including doses and who prescribed each one.
- Allergies and reactions.
- Conditions, surgeries, and hospital admissions.
- Doctors and specialists, with contact details.
- Insurance policy details and the claim helpline.
- Emergency contacts and any advance care documents.
Who uploaded what
When several people help, keep a simple log: date, report, who added it, and where the original is. Before uploading, check the selected profile and the patient's name on the report. Doctano may warn when the name on a report does not appear to match the profile; read the warning rather than clicking past it.
Sharing with family
In Doctano, open Account, then Manage profiles, and use the share button beside a profile. Enter the email address of an existing Doctano account. Sharing does not create an account or send an invitation email, so tell the person yourself. People with access can view and add reports and health data for that profile. Remove access from the same screen when it is no longer needed.
What to bring to appointments
One page: the current medicines, allergies, conditions, the latest report, and the questions for this visit. Add the date of the last change to any medicine. A clinician can read one page in a minute and spend the rest of the appointment on the problem.
| Record | Why it matters | Where to keep it |
|---|---|---|
| Lab reports | The values and the ranges behind them | A folder per person, or a private profile |
| Medicine list | Explains results a medicine can affect | Updated copy in the folder and the bag |
| Allergies | Needed in an emergency and before a prescription | Front of the folder |
| Conditions and surgeries | Context for every new result | A one-page summary |
| Doctors | Who ordered which test | Contact list |
| Insurance | Claims and pre-authorisation | Policy folder, with the helpline |
In an emergency
Keep a printed card with conditions, medicines, allergies, and an emergency contact. Doctano is not an emergency service, and a record is not a substitute for calling local emergency services.
Privacy and dignity
A parent's health record is theirs. Share only what they agree to share, remove access when a helper stops helping, and do not post a report in a family group chat. The safer pattern is a private profile with named access.